News Item Details

Botetourt Contracts with CodeRED to Provide Emergency Notification Service

5/22/2015

Fincastle, VA —  Following an extensive review and evaluation of alerting systems, Botetourt County has adopted the CodeRED system, a high-speed emergency notification service provided by Emergency Communications Network, based in Ormond Beach, Florida. Public safety officials across the United States have credited CodeRED notifications for saving lives and many successful events including locating missing children, apprehending wanted criminals, and issuing timely evacuations.

The CodeRED system will serve as the backbone of the County’s emergency planning and communications  outreach. The platform will allow the County to communicate with residents and County personnel by sending telephone calls, text messages, emails, social media, and CodeRED Mobile Alert app messages in an effort to effectively inform residents of emergencies to protect life and property. CodeRED, among other notification systems available, was selected for its unrivaled reliability and accuracy, as well as the system’s global use.

“CodeRED’s system will provide County officials with a reliable, easy-to-use interface to quickly disseminate  critical information to our residents during emergencies. We are very eager to start using this technology to enhance our emergency preparedness plans,” said Nicole Manspile, Communications Supervisor for the Botetourt County Emergency Communications Center. “The County anticipates using the system to notify residents in specific geographic locations of fire, floods, evacuation, and missing children notices."

The County has also contracted the CodeRED Weather Warning system, an automated weather warning technology that delivers phone calls, text messages, and emails to registered residents and businesses within the direct path of severe weather. The CodeRED Weather Warning system is an opt-in service that automatically notifies those registered of tornado, flash flood, and severe thunderstorm warnings just minutes after an alert is issued by the National Weather Service (NWS).

Botetourt County has had an emergency notification service in place since May 2009. CodeRED will take the place of that system effective June 1, 2015. All of the database information available for residential and business telephones will be loaded into the CodeRED system. Anyone that previously signed up for alerts to his or her mobile phone with the other service should remain active with CodeRED. No one should assume, however, that he or she has been automatically added to the emergency contact database.

Whether you have signed up previously or have never created an account to receive messages on your mobile phone, the process is simple. To enroll, visit the Botetourt County Public Safety website at www.botetourt.org/government/safety.phpfor a link to the registration page. The enrollment link will also allow residents to opt-in to receive the automated Weather Warnings. Residents and businesses are encouraged to enter both cell phone numbers and email addresses and to designate the types of weather warnings to be received.

 

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For more information, contact

Jason Ferguson, Deputy Chief

(540) 473-8329