Botetourt Utility Services

On July 1, 2015, Botetourt County became a member of the Western Virginia Water Authority. The Water Authority assumed all operations for water and sewer services formerly provided by the County. Please contact the Water Authority for any questions regarding service.

Western Virginia Water Authority

601 S. Jefferson Street

Roanoke, VA 24011

Phone: (540) 853-5700

Fax: (540) 853-1600

info@westernvawater.org

The Towns of Buchanan, Fincastle, and Troutville provide their own water and sewer services. Also, a number of private water systems operate throughout the County. If you are unsure who provides water and sewer to your residential or commercial area, please contact the Botetourt County Department of General Services.

A copy of the agreement between Botetourt County and the Water Authority can be viewed here.


Information Resources

  • For information concerning electricity, natural gas, or telephone service, contact the companies listed in the Service Providers section below.
  • For information about perc testing and private residential wells, contact the Botetourt County Health Department: (540) 473-8240
  • For information concerning commercial and industrial construction refer to this list of Electric and Gas Utility Contacts. See also the commercial development utilities page.
  • Miss Utility is the call center for excavators, contractors, property owners, and those planning any kind of excavation or digging. Call 1-800-552-7001 before you dig. It’s the only way to avoid costly mistakes, fines and even personal injury. Besides, it’s the law!

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Service Providers

Electricity

800-956-4237

800-760-2232

888-667-3000

Appalachian Power

Craig-Botetourt Electric Cooperative

Dominion Virginia Power

Internet

800-262-2200

Lumos Networks

Natural Gas

540-777-4427

800-543-8911

Roanoke Gas Company

Columbia Gas of Virginia

Telephone

800-262-2200

800-483-4000

Lumos Networks

Verizon

Television

800-266-2278

800-262-2200

Comcast

Lumos Networks

Water

540-853-5700

Western Virginia Water Authority

Water is available in Botetourt County through the Western Virginia Water Authority, private water systems, and the municipal systems in the Towns of Buchanan, Fincastle and Troutville.

Sewerage

540-853-5700

Western Virginia Water Authority

Treatment provided by the County through an agreement with the Regional Sewage Treatment Plant, and the Towns of Buchanan and Fincastle. Western Virginia Water Authority systems are also located in the communities of Eagle Rock and Glen Wilton.

Other

Coal, fuel oil, and LP Gas distributors are also located in the Roanoke Valley area.

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Did You Know...

Fpo Did You Know

The Utilities Division provides service to 1,200 water customers and 2,800 sewer customers. They maintain 44 miles of water lines, and 89 miles of sewer lines.